PrestaShop FAQ Product Sheets - Product Questions & Answers

Description

• Bulk Assignment: Effortlessly assign questions to multiple products in bulk. Each question can have multiple answers from both admins and customers, offering tailored responses based on the product in question.
• Single Question, Multiple Answers: Customers can quickly find specific answers by searching with keywords, eliminating the need to scroll through long lists or pagination.
• Quick Question Search: Allow customers to submit their own queries about products, fostering trust and confidence as they engage with the product information effectively.
• Customer Questions and Answers: Enable customers to ask questions and respond to existing queries, reinforcing their belief in the features and effectiveness of your products.
• SEO-Optimized Product Queries: The module features advanced structured markup, ensuring that product-related questions appear in search engine results, enhancing your website's SEO and visibility.
• Responsive Layout: The FAQ module is fully responsive, ensuring that it displays seamlessly across all themes and devices, including mobile.

Features

• Custom Block Title: Create multiple category blocks to organize FAQs effectively.
• Like/Unlike Feature: Enable customers to express their appreciation for helpful FAQs.
• Max FAQ Count: Set a limit on the number of FAQs displayed per product page for optimal organization.
• FAQ Sorting: Sort FAQs based on your requirements for easier navigation.
• Ask Question Settings
• Enable the 'Ask a Question' Feature: Allow customers to inquire about products directly.
• Restrict Customer Groups: Limit who can ask questions based on customer groups.
• Email Notifications: Send notifications to both admins and customers when questions are submitted.
• Manage FAQ
• Unlimited FAQs: Admins can create as many FAQs as needed.
• Assign Categories: Organize FAQs by assigning them to specific categories.
• Product and Customer Assignment: Assign FAQs to specific products or customers.
• Product Filter: Filter FAQs by category, product, brand, and supplier.
• Target Filter: Select specific criteria such as customer, customer group, country, currency, language, and zone.

Customer Benefits

• Get Questions Answered: Customers can quickly access answers to their queries on the product page, helping them make informed purchase decisions and facilitating quicker checkouts.
• Ask New Questions: If the answer is not found, customers can submit their questions directly from the product page. Admins can respond or allow other customers to provide answers, fostering a community of trust.

Installation

• Install the module zip file and configure the settings.
• Create an FAQ form in the manage FAQ tab.
• The FAQ section will now be available on product pages.