PrestaShop Attach or Upload File by Customer on Product, Checkout

Works seamlessly with the most recent PrestaShop version, ensuring stability and future-proof operation.

Displays custom instructions or guidelines next to the upload field to help customers submit correct files.

Sends automatic alerts to both admin and customers when files are uploaded or updated.

Supports single or multiple file uploads per product, order, or checkout stage.

Allows defining allowed file formats and maximum upload size for security and control.

Enables both admin and customers to download uploaded files at any time for review or reference.

Provides instant feedback when files are uploaded, removed, or replaced.

Lets customers view file history and statuses from their account dashboard.

Allows showing or hiding file upload fields for specific products, categories, or all items.

Supports placing file upload fields on product pages, cart, checkout, or order confirmation.

Protects uploaded files from unauthorized access with safe server storage.

Allows admin to quickly view, approve, or reject uploaded files from the order details page.

Fully functional on mobile devices, allowing uploads directly from smartphones or tablets.

Works with multilingual stores, displaying upload instructions in the customer’s preferred language.

Saves time for both customers and admins by allowing file uploads directly during the purchase process instead of through separate communication channels.

Reduces errors and misunderstandings by letting customers provide exact files, designs, or instructions related to their orders.

Improves customer satisfaction through a smoother, more personalized shopping experience.

Speeds up order processing since all required files are available to the admin immediately after purchase.

Enhances transparency by allowing customers to track file history, status, and approvals from their account.

Increases order accuracy, ensuring the delivered products meet the customer’s specific requirements.

Strengthens brand trust by showing professionalism and organized handling of customization requests.

Provides flexibility for businesses dealing in customized, made-to-order, or regulated products that require additional documentation.

Supports better communication between customers and the store without the need for back-and-forth emails.

Works across devices, enabling customers to upload files anytime, anywhere, using desktop or mobile.

Navigate to the File Upload Manager section within your PrestaShop back office to begin the setup process for the upload feature.

Click the option to add a new upload field, which will create the dedicated space where customers can attach files related to their order.

Configure the field label, description, and instructions so customers clearly understand what type of file to upload and why it is needed.

Define file type restrictions (such as JPG, PNG, PDF, DOC, ZIP) and set a maximum file size limit to ensure compatibility, security, and smooth uploads.

Choose whether the field will support single file uploads or allow multiple files to be attached at the same time.

Set up visibility rules to display the upload field only for specific products, certain categories, or make it available for all items in the store.

Select the pages where the upload field should appear, such as the product detail page, cart page, checkout page, or customer order details section.

Adjust optional settings like making the upload field mandatory or optional, depending on the business requirements for that product or order type.

Save your configuration to automatically apply the upload field to the matching products and pages based on the rules you defined.

Perform a front-office test to upload sample files, ensuring that the process works correctly for customers, including upload, removal, and replacement actions.

Verify that email notifications are sent to both customers and admins upon successful uploads to confirm that the feature is working end-to-end.

Check the order details page in the back office to ensure uploaded files are visible to the admin and can be downloaded for order processing.

Confirm that uploaded files are stored securely on your server and are accessible only to authorized users for privacy and security compliance.

Optionally, create multilingual instructions for stores with multiple languages so customers can understand the upload process in their preferred language.