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PrestaShop Cancel Order by Customer - Auto Cancel
Easily automate order cancellations with our module, facilitating seamless management and improving customer service. Save time and operate more efficiently.
PrestaShop Cancel Order by Customer - Auto Cancel
€34.30
€49.00
Save 30%
Hurry up
Easily automate order cancellations with our module, facilitating seamless management and improving customer service. Save time and operate more efficiently.
Return policy
10-day module exchange guarantee
Description
- Simplifies cancellation management for merchants directly from the PrestaShop back office.
- Automates order cancellation to save merchants time and reduce manual efforts.
- Allows customers to cancel eligible orders from their account without admin help.
- Enables cancellation from "My Account," "My Orders," and order detail pages.
- Provides a popup for customers to add cancellation comments during the process.
- Lets admin customize button text and popup messages for better UX.
- Automatically restocks products after customer-initiated order cancellations.
- Updates order status to "Canceled" automatically when customers cancel eligible orders.
- Enhances customer satisfaction with a simple and transparent cancellation experience.
- Reduces human errors through automated order cancellation and restocking processes.
Key Features
- Allow customers to cancel orders in "Pending" and "Processing" status directly from frontend.
- Enable order cancellation from "My Account", "My Orders", and order detail page.
- Customers can add comments during cancellation via confirmation popup.
- Customize "Cancel Order" button text and popup notice message.
- Automatically restock products after customer cancels the order.
- Order status auto-updates from "Pending" or "Processing" to "Canceled".
- Admin can enable automatic order cancellations to streamline operations.
- Improve customer satisfaction with convenient cancellation options.
- Reduce manual errors in handling cancellation and restocking processes.
- Enhance shopping experience with faster, transparent order management.
Benefits
Saves time for merchants through automated order cancellations.
Provides customers with a hassle-free order cancellation experience.
Increases customer satisfaction with quick and easy cancellations.
Reduces manual work for store admins by simplifying cancellation management.
Minimizes errors in restocking and order status updates.
Enhances trust by giving customers control over their orders.
Improves operational efficiency with automated workflows.
Helps manage inventory better through automatic restocking after cancellations.
Allows customization of cancellation buttons and popup messages.
Creates a professional shopping experience, boosting customer loyalty.
Installation
- Download the module zip file from your account or supplier source.
- Log in to your PrestaShop back office as an admin user.
- Navigate to Modules > Module Manager section.
- Click Upload a module and select the downloaded zip file.
- Wait for the module to install automatically in your store.
- After installation, go to the module’s configuration settings.
- Enable the module and customize options like button text and popup messages.
- Set automatic cancellation preferences as needed.
- Save the settings to activate the module features.
- Test the cancellation process from the front office to confirm setup.
FAQ
Can customers cancel any order?
Is product restocking automatic after cancellation?
Can admin customize the cancel button text?
Is automatic cancellation possible?
Can customers provide cancellation reasons?
Does the module support all PrestaShop versions?
Reviews
Operational Benefits of Cancel Order by Customer - Auto Cancel Module
Faster Order Handling
Reduced Manual Work
Improved Customer Experience
Automated Inventory Restocking
Accurate Order Status Updates
Streamlined Order Management
Core Features of Cancel Order by Customer - Auto Cancel Module
Customer Order Cancellation
Allows customers to cancel orders with "Pending" or "Processing" status directly from their account without needing admin help.
Multiple Cancellation Access Points
Customers can cancel orders from "My Account", "My Orders", and the order details page for maximum flexibility and convenience.
Customizable Cancellation Popup
Admin can customize the cancel button text and popup messages to match store branding and improve customer interaction.
Optional Customer Comments
During cancellation, customers can provide optional comments via a confirmation popup to share reasons for canceling.
Automatic Product Restocking
Once an order is canceled, the module automatically restocks product quantities in inventory without manual admin input.
Order Status Automation
Order status changes automatically to "Canceled" after cancellation, ensuring accurate and error-free order records.
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