PrestaShop Cancel Order by Customer - Auto Cancel

$49.00

Easily automate order cancellations with our module, facilitating seamless management and improving customer service. Save time and operate more efficiently.

Technical Support
Quantity
  Return policy

10-day module exchange guarantee

Description

PrestaShop Cancel Order by Customer , Auto Cancel

Description

  • Efficient Order Management: Simplifies the cancellation process, enabling merchants to quickly manage orders directly from the back office.
  • Time-Saving Automation: Allows for automated order cancellations, significantly reducing the time and effort required by merchants.
  • Enhanced Customer Service: Enables prompt responses to cancellation requests, leading to improved customer satisfaction.
  • Reduced Errors: Minimizes mistakes during the cancellation process, ensuring precise order management.

Features

  • Customers can cancel orders with "Pending" and "Processing" statuses.
  • Orders can be canceled from the "My Account" section, "My Orders," and the order details page in the frontend.
  • The extension allows customers to add comments during the cancellation process in the confirmation popup.
  • Customize the text displayed for the "Cancel Order" button.
  • Display tailored notice text in the confirmation popup.
  • Automatically restocks the product after cancellation by the customer and updates the order status from "Pending" or "Processing" to "Canceled."
  • Provides customers with the convenience of canceling orders directly from the frontend, enhancing their shopping experience.
  • Admin can set up automatic cancellations to save time.

Customer Benefits

  • Quick Order Cancellation: Offers customers a seamless and efficient order cancellation experience.
  • Improved User Experience: Increases customer satisfaction by providing a hassle-free cancellation process.
  • Increased Reliability: Gives customers confidence in the timely and effective handling of their cancellation requests.
  • Convenience: Empowers customers to manage their orders easily, contributing to a positive shopping experience.

Installation

  • Step 1: Upload the module zip file and configure the settings.
  • Step 2: Specify the customer group that is allowed to cancel orders.
  • Step 3: Customers will see the order cancel button on the order details page.  

Product Details

WBL-PS-0036

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