PrestaShop Attach Files to Order | File Upload by User

Customers can attach files directly on product or checkout pages, making it easy to provide personalized requests, references, or visual instructions for custom orders.

The file upload module enables smoother communication between buyers and sellers by consolidating order-specific documents within PrestaShop, eliminating the need for chaotic email threads.

Enhance order precision by allowing users to upload logos, artwork, or specifications while placing an order, especially useful for personalized and print-on-demand products.

Seamlessly collect customer-provided images, documents, or notes tied to specific products or orders using secure and user-friendly file upload fields.

Integrated file upload fields make your store more interactive and customer-centric by supporting multi-file attachments on cart, product, and checkout pages.

Provide advanced customer service by letting users visually explain issues or requests through files during the shopping or ordering journey.

Let customers upload files per item or for the entire order, helping merchants fulfill custom or technical requirements easily and correctly.

Customize upload behavior by restricting upload options to specific products, categories, or even individual user roles, ensuring only relevant files are submitted.

Allow users to preview or delete their uploaded files before final submission, improving the file upload experience and avoiding errors.

Attachments are accessible from the order and customer detail pages in the back office, simplifying support, review, and order processing.

The module supports upload validation based on file type and size, protecting your store from invalid or potentially harmful files.

Improve personalization by encouraging customers to submit design inputs, notes, or custom requirements that help merchants deliver exactly what customers expect.

Help customers avoid re-uploading files repeatedly by offering persistent upload memory throughout their session during cart and checkout steps.

Ensure file privacy and security using encryption options, helping merchants reduce the risk of file-based spam or unauthorized content access.

Customers can’t change the file after upload, maintaining order accuracy and preventing post-purchase changes that may disrupt your fulfillment workflow.

Enable file uploads on product, cart, and checkout pages with options for single or multiple file inputs.

Restrict upload fields by product, category, or customer group to target only necessary parts of your store.

Set allowed file types like PDF, JPG, PNG, DOCX, and more to prevent invalid submissions or security risks.

Define maximum file sizes for each upload field to reduce server load and keep performance stable.

Show file preview and delete buttons to improve user control before submitting uploads with their order.

Encrypt uploaded files to increase security and reduce risk of file-based attacks or malware uploads.

Prevent file edits post-submission so customers can’t modify uploads after placing the order.

Display uploaded files in the order detail and customer pages for fast and centralized file management.

Admin can manually upload or download files from the order page for quick responses to custom requests.

Enable multi-language field names and instructions for a global customer base and seamless UX.

Use drag-and-drop or browse buttons for faster, more intuitive file selection across devices.

Add custom CMS content above or below the upload field for guidance, rules, or disclaimers.

Enable or disable upload fields conditionally based on selected product attributes or options.

Keep a log of uploaded files for audit, compliance, or customer dispute resolution.

Compatible with PrestaShop 1.7, 8.x and 9.x with responsive design for mobile, tablet, and desktop devices.

Boost order accuracy by receiving detailed customer specifications through file uploads tied directly to products or entire orders.

Reduce support burden by consolidating all customer attachments inside PrestaShop, eliminating disorganized external communication.

Improve customer satisfaction with interactive and flexible ordering processes tailored to custom product needs.

Lower risk of errors from customer instructions sent via email or chat by centralizing uploads in one location.

Save time on processing orders by accessing all required files from the admin order view.

Encourage personalization by letting users upload logos, sketches, notes, or reference files during checkout.

Secure your shop from malicious files using file size limits and type restrictions configured by the admin.

Avoid last-minute confusion as customers can’t modify uploads after submitting orders.

Gain customer trust by showing professionalism and a streamlined process for handling attachments.

Deliver custom products faster by having accurate file data ready at the moment of order confirmation.

Improve order traceability and documentation with clear logs of user-uploaded files.

Make customers feel in control by offering preview and delete options before uploading files.

Enhance the shopping experience with an easy-to-use upload interface available on any device.

Empower specific customer groups with role-based file upload access, aligning features to business models.

Reduce return rates by clarifying expectations upfront with visual or document-based customer input.

Download the module ZIP file from the source or marketplace.

Log in to your PrestaShop back office as an administrator.

Navigate to Modules > Module Manager in the side menu.

Click on the Upload a module button at the top right.

Drag and drop the ZIP file or manually upload it from your computer.

Wait for the upload to complete and click Configure when prompted.

Set file size limits, allowed file types, and encryption preferences.

Enable upload fields on product, cart, or checkout pages as required.

Assign upload permissions based on products, categories, or customer roles.

Save your configuration and test the file upload on the front office.