-60%

Odoo Website Product Inquiry - Pre-sale query

Odoo Website Product Inquiry - Pre-sale query

€20.00

€50.00

Save 60%

Tax excluded

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Enhance your customers' shopping experience with our Pre-Sale Product Inquiry app for Odoo. This app enables customers to effortlessly inquire about products before making a purchase, facilitating direct communication with the admin through an integrated chat system.

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Return policy

10-day module exchange guarantee

Description

Key Features

Benefits

Workflow

FAQ

Reviews

Description

The Website Product Inquiry app allows customers to ask questions about products seamlessly before purchasing.
This app facilitates direct communication between customers and admins through an integrated chat system, enabling user-friendly inquiries about products.
This app drives engagement and increases the likelihood of conversion by improving communication and providing potential buyers with the information they need, ultimately contributing to customer satisfaction and sales growth.

Key Features

Customers can submit inquiries with details like name, email, subject, and message, including file attachments.
Admins can hide or show product inquiry buttons and other product details on shop and product pages.
Admins can enable or disable the add-to-cart button for products, managing visibility as needed.
Facilitates two-way communication between customers and admins, storing messages in the customer's account.
Allows customers to send inquiries for multiple products at once.
Sends automatic alerts to admins and customers when inquiries are submitted or replied to.

Benefits

Encourages direct inquiries, fostering better interaction and relationship building.
Captures potential customer interest early, opening more sales pathways.
Allows customization to meet customer needs and preferences during inquiry.
Streamlines inquiry management for faster responses and better customer service.
Facilitates clear, direct communication between customers and your team.
Provides a professional, accessible inquiry channel that enhances credibility.

Workflow

Create a new product inquiry type
Go to Website -> Configuration -> Product Inquiry
For general configurations:
Go to Website -> Configuration
To check new messages:
Go to Website -> Configuration -> Manage Query

FAQ

What is the Website Product Inquiry app?

The Website Product Inquiry app enables customers to ask questions about products before purchase, fostering direct communication with admins through an integrated chat system. It increases engagement, improves information sharing, and helps drive conversions by providing potential buyers with timely answers, ultimately boosting customer satisfaction and sales.

How do customers submit inquiries?

Customers fill out a pre-sale inquiry form with details like name, email, subject, message, and optional file attachments, to ask questions directly from the product or shop page.

Can inquiry button visibility be customized?

Yes, admins can show or hide product inquiry buttons and other details on shop and product pages based on their preferences.

How do admin controls work?

Admins can enable or disable the add-to-cart button and manage inquiry features directly through backend settings for better control over user interactions.

What is the integrated chatbox used for?

The chatbox allows real-time, two-way communication between customers and admins, with message history stored in the customer's account for future reference.

Are inquiries accepted for multiple products at once?

Yes, customers can send inquiries for multiple products simultaneously, improving convenience and efficiency.

How are notifications handled?

Automatic email alerts notify admins and customers about new inquiries and replies, ensuring timely communication and resolutions.

What kind of support do you offer after module purchase?

We provide technical support to resolve installation, configuration, and functionality-related issues. Support details are outlined in our support policy. We also customize our Odoo App to meet your business needs.

Do your Odoo extensions support multi-language functionality?

Yes, our modules are designed to be multi-language compatible. Follow the provided guidelines to configure language settings within Odoo.

What versions of Odoo are compatible with your extensions?

Our extensions are regularly updated to support the latest stable Odoo versions. For compatibility details, refer to the product description page.

Reviews