Odoo Website Product Inquiry - Pre-sale query
Key Features:
- Pre-Sale Inquiry Form: Customers can complete a form to ask questions about products, providing their name, email, subject, message, and the option to attach files.
- Customizable Page Elements: Choose to show or hide product inquiry buttons, add-to-cart buttons, prices, quantities, and attributes on product and shop pages to match your store's design.
- Admin Controls: Admins can enable or disable the add-to-cart button and manage product visibility settings to promote inquiries.
- Integrated Chatbox: Facilitates easy two-way communication between customers and admins, with all messages stored in the customer’s My Account section.
- Bulk Inquiry Submission: Customers can submit inquiries for multiple products simultaneously, streamlining the inquiry process.
- Email Notifications: Automatic email notifications for both admins and customers when inquiries are sent and replies are received.
Benefits:
- Improved Customer Engagement: Foster trust and confidence among potential buyers through direct and personalized communication.
- Increased Sales Opportunities: Engage with potential customers effectively to address their needs, boosting conversion rates.
- Customizable Shopping Experience: Adjust product visibility to align with your business strategy and customer preferences.
How to configure:
Create a new product inquiry type
- Go to Website -> Configuration -> Product inquiry
For general configurations:
- Go to Website -> Configuration
To check new messages:
- Go to Website -> Configuration -> Manage Query
WATCH DEMO VIDEO