Odoo Account Manager - Customer Manager

$50.00
Tax excluded

The Account Manager app enhances customer interactions and streamlines management by allowing admins to assign managers to customers through a unique referral code system. This feature improves communication and service delivery, enabling customers to select their preferred manager during signup. With integrated support options, this app promotes personalized service and efficient issue resolution.

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Description

Odoo Account Manager - Customer Manager

Key Features:

  • Manager Assignment:- Admins can create multiple managers, each with a unique referral code for easier tracking and assignment.
  • Referral and Manager Linking:-  Customers can select or enter a referral code during signup to choose their manager, simplifying the process of management assignment.
  • Approval System:-  Admins receive requests to approve manager-customer links, ensuring that assignments are validated for better service quality.
  • Customer Support Tickets:- Customers can raise support tickets and communicate directly with their manager using a built-in chat feature, facilitating quicker issue resolution.
  • Predefined Message Reasons:- Admins can set standard message reasons to streamline communication and improve response times.

Additional Configurations:

  • Default Manager Assignment:- Automatically assign a manager to new customers if no referral code is provided.
  • Dropdown Manager Selection:-  Allow customers to choose from a dropdown list of available managers.
  • Manager Info on Order Confirmation:-  Display manager details in order confirmation emails for transparency.
  • Manager Info on Order Details:- Show manager information on order detail pages for easy reference.
  • Email Notifications:-  Automatic email alerts for key events such as link approvals or support ticket updates.

Benefits:

  • Improved Customer Support
  • Streamlined Operations
  • Enhanced Personalization
  • Efficient Communication
  • Increased Customer Retention
  • Simplified Manager Assignment

Product Details

WBL-ODOO-064

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