PrestaShop Contact Us Page Custom Fields

Merchants can collect specific information from customers using custom fields on the contact page, facilitating more detailed inquiries and feedback.

Custom fields allow merchants to personalize the contact form to gather information relevant to their business needs, ensuring they receive accurate and pertinent details from customers.

With more detailed inquiries, merchants can gain a better understanding of customer needs, enabling them to provide personalized and efficient support, ultimately enhancing the overall customer service experience.

Custom fields allow merchants to gather valuable data directly from customers, which can be utilized for market research, product development, or enhancing business operations.

By standardizing and structuring the information collected through custom fields, merchants can optimize internal processes related to customer inquiries and support, resulting in increased efficiency and productivity.

Customers can provide additional context or specifications for their inquiries, reducing miscommunication and the need for follow-up questions.

Custom fields can be configured to make certain information mandatory, ensuring essential details are always captured.

Merchants can group related fields together, making the form more organized and user-friendly.

The module supports a variety of field types, allowing merchants to collect text, numbers, dates, selections, files, and more.

Multi-language support ensures that customers from different regions can use the form comfortably in their preferred language.

Ajax submission provides a seamless experience, reducing page reloads and improving usability.

Data collected through custom fields can be stored securely and easily accessed in the back office for further analysis.

Customizable messages after submission allow merchants to acknowledge customers personally, improving engagement.

Multi-shop compatibility ensures that the functionality works across all shops in a PrestaShop installation.

Security features like reCAPTCHA help prevent spam and automated form submissions.

Customer login requirements can be enabled to restrict access to certain forms, adding a layer of control and personalization.

Fully responsive forms that adjust to mobile, tablet, and desktop devices.

Easy management of all fields and form components.

Integration with reCAPTCHA to enhance form security.

Submission data saved to the database for viewing or editing in the back office.

Option to require customer login before accessing the form.

Customizable “Thank You” message displayed after form submission.

Multi-language support for customers from different regions.

Compatibility across multiple shops in a PrestaShop installation.

Ajax form submission for smoother user experience without page reloads.

Support for text input fields.

Support for text area fields for longer input.

Date picker (calendar) fields for selecting dates.

Simple Yes/No button options.

Multi-select box fields to choose multiple options.

Dropdown fields for single-option selection.

Checkbox fields for multiple selections.

Radio button fields for exclusive selection.

File upload functionality for attaching documents or images.

Custom message fields to display instructions or notes.

Email input fields for proper email validation.

Alphabet-only fields for text without numbers.

Fields allowing both letters and numbers.

Website URL input fields with proper validation.

Integer number input fields.

Decimal number input fields.

Enables merchants to collect detailed and specific information from customers.

Improves communication by ensuring inquiries contain relevant information.

Helps provide faster and more accurate customer support.

Allows for personalized assistance based on customer-provided details.

Reduces miscommunication and follow-up questions.

Enhances overall customer service experience.

Provides valuable data for market research and business insights.

Streamlines internal processes by structuring collected information.

Makes it easier to categorize and prioritize customer inquiries.

Improves transparency between customers and the support team.

Supports multi-language communication, accommodating diverse customers.

Increases efficiency by allowing submission of all necessary information upfront.

Enhances engagement through customizable “Thank You” messages.

Ensures security and prevents spam with reCAPTCHA integration.

Offers flexibility for multi-shop setups with consistent functionality.

Helps track and manage customer interactions effectively through the back office.

Download the module ZIP file from the source.

Log in to your PrestaShop back office.

Go to “Modules” → “Module Manager.”

Click on “Upload a module” and select the downloaded ZIP file.

Install the module by following the on-screen instructions.

After installation, navigate to the module configuration page.

Configure the general settings according to your preferences.

Create custom fields and group them as needed.

Assign the custom fields to the contact page.

Save all changes to apply the configuration.

Test the contact form on the front office to ensure fields display correctly.

Enable optional features like reCAPTCHA, customer login requirement, or Ajax submission as needed.

Ensure multi-language support is properly configured if your shop is multilingual.

The contact page is now ready for customer use.