Prestashop Sales Agent Login as Customer – Frontend Access

Download the Module ZIP File from your purchase source.

Login to the PrestaShop Back Office.

Navigate to Modules > Module Manager.

Click on “Upload a module” and select the downloaded ZIP file.

Once uploaded, PrestaShop will automatically install the module.

After installation, click “Configure” to access the module settings.

Set permissions, assign sales agents, and configure options as per your needs.

Save the configuration and test to ensure everything works correctly.

FAQ What does this module do?

This module allows authorized sales agents to securely log in as customers from the frontend.

It helps them assist customers in placing orders, managing carts, or providing personalized support.

Who can use the login as customer feature?

Only users with the "Sales Agent" role or proper permissions (as configured by the admin) can access and use this feature.

How does a sales agent log in as a customer?

After logging into their own account, the sales agent can select a customer from a list or search bar and click the "Login as Customer" button.

This redirects them to the store frontend as if they were that customer.

Is customer data secure when using this module?

Yes.

All actions are securely logged.

Admins can track which sales agent accessed which customer and when.