Assign multiple customers to a sales agent
Assign multiple customers to a sales agent
New Release
Prestashop Sales Agent Login as Customer – Frontend Access
Allow sales agents to securely log into assigned customer accounts from the front office, manage orders, view account data, and switch back seamlessly—without using customer credentials.
- Easy configuration and user-friendly interface
- Multi-version and multi-store compatible
- Detailed documentation included
- Lifetime updates for regular improvements
- Secure and reliable implementation
Product Overview
Allow sales agents to securely log into assigned customer accounts from the front office, manage orders, view account data, and switch back seamlessly—without using customer credentials.
Customers get personalized assistance from assigned sales agents
No need to share login credentials with agents
Faster order placement through agent support
Reduced chances of errors during checkout
Improved post-sale support and follow-up
Convenient order tracking and updates via agents
Key Features
Allow agents to log in as customers from the
front office
Enable or disable email notifications for admin
when agents log in as customers
Enable or disable customer session logging
Enable or disable customer session logging
View login history of agents from the back
office
Set permissions for what agents can access
during impersonation
Track which agent placed which order
Track which agent placed which order
Support for compatibility with PrestaShop\'s
default order flow
Easy setup and management through a dedicated
configuration panel
Why Choose This Module?
Without This Module
- Missing this capability in your current workflow
- More support tickets from unclear workflows
- Payment errors discovered too late
With Weblytic Labs
- Customers get personalized assistance from assigned sales agents
- No need to share login credentials with agents
- Faster order placement through agent support
- Reduced chances of errors during checkout
- Improved post-sale support and follow-up
Perfect For
PrestaShop store owners
Multi-store operators
Teams that want faster setup
Merchants who need ongoing updates
Businesses scaling beyond basic tools
Screenshots
Installation in 4 Easy Steps
Download the Module ZIP File from
Download the Module ZIP File from your purchase source.
Login to the PrestaShop Back Office.
Login to the PrestaShop Back Office.
Navigate to Modules > Module
Navigate to Modules > Module Manager.
Click on “Upload a module” and sel
Click on “Upload a module” and select the downloaded ZIP file.
Once uploaded, PrestaShop will
Once uploaded, PrestaShop will automatically install the module.
After installation, click
After installation, click “Configure” to access the module settings.
Set permissions, assign sales
Set permissions, assign sales agents, and configure options as per your needs.
Save the configuration and test to
Save the configuration and test to ensure everything works correctly.
Technical Specifications
Compatible
PrestaShop 8.x / 9.x
Multi-store
Yes
Multi-language
Yes
Documentation
Included
Updates
Lifetime
Support
Included with license
Reference
WBL-PS-00203
FAQ
Is this compatible with my platform version?
Listed compatibility: PrestaShop 8.x / 9.x. Check the product page for the exact supported versions.
Is documentation included?
Yes. Setup guidance and documentation are included with your license.
Do I get updates after purchase?
Yes. Lifetime free updates are included for this product.
Can I get support if I need help?
Yes. Support is available for the period included with your license.
Can I try a demo first?
Use the Live Demo / Request Demo button on this page when a demo is available.
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