Sales Agent Login as Customer – Frontend Access Sales Agent Login as Customer – Frontend Access Sales Agent Login as Customer – Frontend Access Sales Agent Login as Customer – Frontend Access Sales Agent Login as Customer – Frontend Access Sales Agent Login as Customer – Frontend Access
Sales Agent Login as Customer – Frontend Access
Sales Agent Login as Customer – Frontend Access
Sales Agent Login as Customer – Frontend Access
Sales Agent Login as Customer – Frontend Access
Sales Agent Login as Customer – Frontend Access
Sales Agent Login as Customer – Frontend Access

Prestashop Sales Agent Login as Customer – Frontend Access

€69.99
Tax excluded

Allow sales agents to securely log into assigned customer accounts from the front office, manage orders, view account data, and switch back seamlessly—without using customer credentials.

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  • Allows sales agents to place orders on behalf of customers without sharing credentials
  • Enables secure access to customer accounts with full session tracking
  • Reduces abandoned carts through direct agent follow-up
  • Admin can assign multiple customers to one agent for efficient handling
  • Email alerts keep admin informed of agent activities
  • Detailed logs ensure transparency and traceability
  • Agents can assist customers in real-time from the front office
  • Enhances order accuracy with agents managing the process
  • Optional restrictions ensure agents only access what they’re permitted
  • Saves time for both customers and support teams
  • Assign multiple customers to a sales agent
  • Allow agents to log in as customers from the front office
  • Enable or disable email notifications for admin when agents log in as customers
  • Enable or disable customer session logging
  • View login history of agents from the back office
  • Set permissions for what agents can access during impersonation
  • Track which agent placed which order
  • Support for compatibility with PrestaShop\'s default order flow
  • Easy setup and management through a dedicated configuration panel
  • Customers get personalized assistance from assigned sales agents
  • No need to share login credentials with agents
  • Faster order placement through agent support
  • Reduced chances of errors during checkout
  • Improved post-sale support and follow-up
  • Convenient order tracking and updates via agents
  • Time-saving for less tech-savvy customers
  • Enhanced trust and service quality through direct communication
  • Seamless shopping experience with guided help
  • Flexibility to place orders without being online themselves
  • Download the Module ZIP File from your purchase source.
  • Login to the PrestaShop Back Office.
  • Navigate to Modules > Module Manager.
  • Click on “Upload a module” and select the downloaded ZIP file.
  • Once uploaded, PrestaShop will automatically install the module.
  • After installation, click “Configure” to access the module settings.
  • Set permissions, assign sales agents, and configure options as per your needs.
  • Save the configuration and test to ensure everything works correctly.
What does this module do?This module allows authorized sales agents to securely log in as customers from the frontend. It helps them assist customers in placing orders, managing carts, or providing personalized support.
Who can use the login as customer feature? Only users with the "Sales Agent" role or proper permissions (as configured by the admin) can access and use this feature.
How does a sales agent log in as a customer? After logging into their own account, the sales agent can select a customer from a list or search bar and click the "Login as Customer" button. This redirects them to the store frontend as if they were that customer.
Is customer data secure when using this module?Yes. All actions are securely logged. Admins can track which sales agent accessed which customer and when. Agents never see the customer's password.
Can a sales agent place an order on behalf of a customer? Yes. Once logged in as the customer, the agent can add products to the cart and complete the checkout process using the customer's account.

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Top reviews

Ethan Sullivan
Accelerates store performance significantly

Reviewed on Jun 24, 2025

Helps streamline daily tasks effectively. Reduces time spent on routine processes.
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What Makes This Module Valuable

Faster Checkout

Improved Support

Order Accuracy

Customer Assistance

Sales Enablement

Access Control

Explore Powerful Sales Agent Tools

Frontend Customer Login

Enable sales agents to securely access customer accounts from the frontend to assist with orders, support, and personalized shopping experiences.

Secure Role-Based Access

Grant login permissions only to authorized sales agents, ensuring customer data remains protected and access is controlled through user roles.

Customer Selection Tool

Sales agents can quickly search, filter, and select customer accounts from a list, streamlining the process of accessing specific users.

Activity Logging

Keep a detailed record of each login session, showing which sales agent accessed which customer account and when, for full transparency and security.

Order Placement Support

Allow sales agents to add products to cart and complete purchases on behalf of customers, improving order accuracy and conversion rates.

Access Restriction Settings

Control which customers or customer groups each sales agent can access, ensuring targeted support and maintaining strict account boundaries.

Power Up Your rESTASHOP Store — We Handle It All​

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