customers and track all communications and orders handled by each manager using centralized dashboards and filters.
PrestaShop Account Manager | Sales Representative & Dealers | CRM
Transform your customer interactions and enhance your sales process with the Manager Assignment Module for PrestaShop. This innovative module enables merchants to assign personal managers to specific customers and groups, such as wholesale and VIP clients, facilitating better communication, managing grievances, and optimizing customer relations.
- Easy configuration and user-friendly interface
- Multi-version and multi-store compatible
- Detailed documentation included
- Lifetime updates for regular improvements
- Secure and reliable implementation
- Fast support from Weblytic Labs
Product Overview
Transform your customer interactions and enhance your sales process with the Manager Assignment Module for PrestaShop. This innovative module enables merchants to assign personal managers to specific customers and groups, such as wholesale and VIP clients, facilitating better communication, managing grievances, and optimizing customer relations.
Personalized Support
Targeted Selling
Workflow Automation
Performance Tracking
Customer Retention
Faster Response
Key Features
representative at account creation to establish immediate trust and familiarity with your brand’s human side.
customer-manager relationships, ticket statuses, and manager performance metrics to support proactive decision-making.
motivate team members and track progress against business goals directly within the PrestaShop back office.
detailed customer information, including order history, preferences, messages, and more, based on their assigned customer base.
reasons, which admins can review and act upon, promoting flexibility without compromising administrative control.
customers and managers during assignment, reassignment, or updates, ensuring all parties stay informed in real-time.
based on last order, activity level, or communication history, improving their ability to prioritize daily actions.
inquiries linked to their manager, ensuring prompt and relevant responses while keeping interactions organized.
common customer questions, allowing managers to resolve frequent issues faster and with consistent messaging.
Full multilingual and multicurrency compatibility ensures a seamless experience for customers and managers across different regions, languages, and business currencies.
automatically attributed to their managers, allowing accurate commission tracking or performance evaluations.
account dashboard, including name, picture, and contact information, creating a strong personal connection.
ticket closures, and customer response rates to help leadership identify high performers and training needs.
selector dropdown so customers can choose based on names, photos, or region, adding personal agency to onboarding.
Why Choose This Module?
Without This Module
- Generic checkout that does not match your brand
- Higher checkout abandonment
- More support tickets from unclear workflows
- Missing this capability in your current workflow
With Weblytic Labs
- Customers feel more connected and valued when working consistently with a specific manager, leading to improved brand trust and longer-lasting customer relationships.
- Sales managers become more efficient when focused on their own customer portfolio, driving better conversion rates and higher average order values.
- Clear assignment and tracking reduce confusion over responsibilities, improving response times and enhancing customer satisfaction across support and sales channels.
- Automated communications minimize manual work and ensure timely updates, which improves reliability and trust in your brand's responsiveness and professionalism.
- Allowing customers to choose their account manager increases engagement and gives them control over their experience, boosting retention and loyalty.
Perfect For
PrestaShop store owners
Wholesalers & B2B stores
Multi-store operators
Teams that want faster setup
Merchants who need ongoing updates
Businesses scaling beyond basic tools
Screenshots
Installation in 4 Easy Steps
Download the module ZIP file from
Download the module ZIP file from your account or source and ensure it is compatible with your PrestaShop version before proceeding with installation.
Log in to your PrestaShop back
Log in to your PrestaShop back office using an administrator account to access the module upload functionality.
Navigate to Modules > Module
Navigate to Modules > Module Manager and click on the Upload a module button at the top right corner of the screen.
Drag and drop the ZIP file into the
Drag and drop the ZIP file into the uploader or manually select the file from your computer to start the upload process.
Wait for the system to
Wait for the system to automatically extract and install the module; a success message will appear upon completion.
Go to Modules > Module Manager
Go to Modules > Module Manager again and search for the installed module using its name or keywords.
Click the Configure button next to
Click the Configure button next to the module listing to access the module’s settings and start the configuration process.
Assign available managers to
Assign available managers to customers manually or enable customer self-selection during registration based on your business preference.
Customize notification templates,
Customize notification templates, manager profile settings, permissions, and sales target rules as per your business requirements.
Test the module by registering a
Test the module by registering a new customer and assigning a manager to ensure functionality is working correctly across front and back office.
Technical Specifications
Compatible
PrestaShop 8.x / 9.x
Multi-store
Yes
Multi-language
Yes
Documentation
Included
Updates
Lifetime
Support
Included with license
Reference
WBL-PS-0067
FAQ
Can customers select their preferred manager during registration?
Yes, customers can choose their preferred manager while registering if the admin enables this option in the module configuration.
Can admins assign or change a customer’s manager?
Absolutely!
Are notifications sent when manager assignments are updated?
Yes, the module sends automatic email notifications to both customers and managers whenever assignments are made or updated.
Can managers view customer orders and interactions?
Yes, managers can view assigned customer profiles, order history, messages, and tickets to provide tailored service and follow-up.
How are manager change requests handled?
Customers can request manager changes, and admins have the ability to approve or reject these requests from the back office.
Can I set sales targets for each manager?
Yes, the module allows you to define custom sales targets per manager and monitor their progress via reports and dashboards.
Does the module include a ticketing system?
Yes!
Is the module compatible with multistore and multilingual setups?
Yes, the module supports multistore, multilingual, and multicurrency environments, making it suitable for international businesses.
Can customers view manager details on their account?
Yes, customers can view their assigned manager’s photo, name, and contact information directly from their account dashboard.
Does the module affect PrestaShop performance?
No, the module is optimized for performance and works efficiently without slowing down your PrestaShop site.
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