PrestaShop Login To Customer Account Without Password

Description

• Fully compatible with the latest version of PrestaShop, this module allows store administrators to verify customer issues directly by accessing their accounts, making troubleshooting and support management seamless.

Features

• Single Click Login: Admins can log in to customer accounts directly from the order detail page or customer detail page without needing passwords.
• Management Oversight: Track all admin logins to customer accounts for added accountability.
• Permission Controls: Super admins can configure which employee profiles have access to this feature, enhancing security and management.

What your customers will like?

• Quick Issue Resolution: Customers will appreciate the swift assistance provided by store representatives who have direct access to their account information.
• Enhanced Security: Knowing that only authorized personnel can log into their accounts fosters trust and confidence in your store.
• Improved Communication: Clear visibility of past interactions and transactions provides customers with the assurance that their concerns are being addressed.
• Convenient Support Requests: Customers can easily receive help without the need for lengthy explanations about their concerns, making for a smoother customer service experience.

Installation

• Step 1: Upload the module zip file to the backend of your PrestaShop store.
• Step 2: Install the module and configure the necessary settings.
• Step 3: The option to log in as a customer will now be available, enabling admins to provide superior support.