PrestaShop Contact Us Page Custom Fields

Description

• Enhanced Customer Communication: Merchants can collect specific information from customers using custom fields on the contact page, facilitating more detailed inquiries and feedback.
• Tailored Inquiries: Custom fields allow merchants to personalize the contact form to gather information relevant to their business needs, ensuring they receive accurate and pertinent details from customers.
• Improved Customer Service: With more detailed inquiries, merchants can gain a better understanding of customer needs, enabling them to provide personalized and efficient support, ultimately enhancing the overall customer service experience.
• Better Data Collection: Custom fields allow merchants to gather valuable data directly from customers, which can be utilized for market research, product development, or enhancing business operations.
• Streamlined Processes: By standardizing and structuring the information collected through custom fields, merchants can optimize internal processes related to customer inquiries and support, resulting in increased efficiency and productivity.

Features

• Fully Responsive Forms: Customize the size of form components for mobile, tablet, and desktop devices.
• Easy Field Management: Effortlessly manage all fields and components.
• reCAPTCHA Integration: Enable reCAPTCHA to enhance security.
• Data Storage: Save submission data to a database and view or edit it via the back office.
• Customer Login Requirement: Require customers to log in before accessing the form.
• Customizable “Thank You” Message: Provide a personalized message after customers submit the form.
• Multi-Language Support: Available in multiple languages.
• Multi-Shop Compatibility: Functionality across multiple shops.
• Ajax Form Submission: Submit forms using Ajax for a smoother user experience.

Supported Field Types  

• Text
• Text Area
• Date Picker (Calendar)
• Simple Yes/No Button
• Multi-Select Box
• Dropdown
• Checkbox
• Radio Button
• File Upload
• Custom Message
• Email
• Alphabet Only
• Alphabet and Number
• Website URL
• Integer Number
• Decimal Number

What Your Customers Will Appreciate

• Tailored Communication: Customers can provide specific details about their inquiries or concerns, ensuring their messages reach the appropriate department or individual within the business.
• Enhanced Support Experience: The option to include custom fields allows customers to present comprehensive information upfront, resulting in quicker and more accurate responses from the support team.
• Personalized Assistance: By enabling customers to add extra information or select specific categories, businesses can offer more personalized support that directly addresses their needs.
• Increased Transparency: Custom fields promote clearer communication, allowing customers to express their requirements or issues more effectively, which facilitates better understanding and resolution.
• Streamlined Process: Custom fields help streamline the support process by collecting all necessary information upfront, minimizing the need for follow-up questions, and expediting the resolution of customer inquiries or concerns.

Installation Steps

• Step 1: Install the module ZIP file and configure the module settings.
• Step 2: Create custom fields and group them as needed.
• Step 3: The contact page is now ready for use.