operation.
PrestaShop Call Back Request
The Call Back Request module enhances customer engagement by allowing shoppers to easily request a call back from the admin for clarifications on product inquiries. This not only assures customers but also significantly boosts sales by addressing their concerns promptly.
- Easy configuration and user-friendly interface
- Multi-version and multi-store compatible
- Detailed documentation included
- Lifetime updates for regular improvements
- Secure and reliable implementation
- Fast support from Weblytic Labs
Product Overview
The Call Back Request module enhances customer engagement by allowing shoppers to easily request a call back from the admin for clarifications on product inquiries. This not only assures customers but also significantly boosts sales by addressing their concerns promptly.
Faster Customer Response
Improved Lead Conversions
Direct Customer Interaction
Simplified Inquiry Handling
Automated Email Alerts
Better Service Quality
Key Features
Set email alerts for every callback request.
Add multiple recipients for notifications.
Customize form titles and descriptions as needed.
Personalize font colors and background styles.
Place the callback button anywhere on the site.
Display confirmation messages after submissions.
message.
Allow multiple callback requests from customers.
visitors.
Why Choose This Module?
Without This Module
- Missing this capability in your current workflow
- Extra admin work outside PrestaShop
- Missed customer alerts and follow-ups
With Weblytic Labs
- Build stronger customer relationships through direct and responsive communication.
- Increase sales by addressing customer concerns quickly and effectively.
- Simplify management of customer inquiries with a centralized admin panel.
- Ensure no customer request is missed with instant email notifications.
- Keep your team informed using multiple email recipient options.
Perfect For
PrestaShop store owners
Multi-store operators
Teams that want faster setup
Merchants who need ongoing updates
Businesses scaling beyond basic tools
Screenshots
Installation in 4 Easy Steps
Upload the requestcallback.zip file
Upload the requestcallback.zip file through the PrestaShop module manager.
Install the module directly from
Install the module directly from the admin panel after upload.
Configure email recipients to
Configure email recipients to receive callback request notifications.
Customize the form’s title, d
Customize the form’s title, description, font color, and background color as needed.
Set the button position anywhere on
Set the button position anywhere on the site for optimal visibility.
Define confirmation messages to
Define confirmation messages to show after successful form submission.
Save configuration settings to
Save configuration settings to activate the callback request form on the frontend.
Test the form by submitting a
Test the form by submitting a sample request to ensure proper functionality.
Adjust styling or button
Adjust styling or button positioning to match your website design if necessary.
Start receiving and managing
Start receiving and managing customer callback requests from your PrestaShop admin.
Technical Specifications
Compatible
PrestaShop 8.x / 9.x
Multi-store
Yes
Multi-language
Yes
Documentation
Included
Updates
Lifetime
Support
Included with license
Reference
WBL-PS-00148
FAQ
What is the Call Back Request module?
The Call Back Request module allows customers to request a callback directly from your website by submitting a simple form.
How will I know when a customer submits a request?
You will receive email notifications instantly when a customer submits a callback request.
Can I customize the callback request form?
Yes, you can customize the form’s title, description, font color, background color, and button placement as per your website design.
Is it possible to notify multiple team members?
Yes, you can set multiple email recipients to ensure all relevant team members receive callback request notifications.
Where can I position the callback button?
You can position the callback request button anywhere on your website, such as top-right, bottom-left, or any corner.
Does the module display confirmation after form submission?
Yes, after submission, a custom confirmation message is shown to the customer to confirm their request was received successfully.
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