Prestashop Assign Order to Employee

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Efficiently assign orders to employees based on country, customer group, order total, and more. Includes features for custom conditions, employee prioritization, order limits, and performance tracking.

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  • Enhanced Order Management: Assigning orders to specific employees makes order management more organized, with each employee responsible for their assigned tasks.
  • Improved Accountability: Employees become accountable for their designated orders, ensuring that each order is managed with care and timeliness.
  • Streamlined Workflow: Orders can be allocated based on employee skills or availability, helping streamline workflows and increasing efficiency.
  • Faster Response Times: Orders handled by designated employees are often processed faster since there is no delay in determining who is responsible for what.
  • Clearer Communication: Each employee knows which orders they need to manage, leading to fewer internal miscommunications and a smoother order fulfillment process.
  • Performance Tracking: The module enables managers to track the performance of individual employees based on order handling, making it easier to measure efficiency and productivity.
  • Improved Customer Service: Customers benefit from faster and more efficient service, as orders are consistently processed by employees with a focus on their specific tasks.
  • Reduced Errors: By assigning orders to specific employees, there is a reduced risk of errors caused by multiple employees handling the same order.
  • Customized Employee Roles: Orders can be assigned to employees based on their expertise, such as customer support, shipping, or product specialization, ensuring orders are handled by the right person.
  • Enhanced Control for Managers: Managers have a clearer view of order progress and can reassign orders if needed, providing better overall control of the order fulfillment process.
  • Set a default employee to automatically handle assigned orders.
  • Define which user roles have permission to reassign orders to employees.
  • Easily filter orders based on specific criteria in the PrestaShop order list.
  • Choose an order status that will be marked as \"Complete\" on the dashboard for better tracking.
  • Automatically notify employees via email when an order is assigned to them.
  • Notify the admin via email if an employee reassigns an order.
  • Automatically notify the admin when an order is marked as completed.
  • Total Number of Orders, Pending Orders, Completed Orders, Average Time to Complete Orders, Pie Chart, and Graph: View key order metrics, including order totals, status breakdowns, and time-to-completion analytics on a visual dashboard.
  • Apply filters for employee and date range to analyze specific order data on the dashboard.
  • Set Maximum Orders Per Employee, Order Total, Payment Method, Shipping Method, Order Status: Configure rules for assigning orders based on employee capacity, order amount, payment method, shipping method, or order status.
  • Select Customer(s), Customer Group(s), Currency(es), Language(s), Country(es), Zone(s): Filter and assign orders based on specific customer demographics, locations, and preferences.
  • Set a daily schedule for assigning or processing orders automatically according to your preferred timeline.
  • Improved Order Management: The module allows you to assign specific orders to individual employees, helping to organize and streamline the order processing workflow. This ensures that each order is handled by a dedicated employee, improving efficiency and reducing errors.
  • Better Accountability and Tracking: By assigning orders to specific employees, you can easily track who is handling each order. This increases accountability and helps in monitoring the progress of orders, ensuring timely fulfillment.
  • Enhanced Customer Service: With a clear assignment of tasks, employees can focus on specific orders, leading to faster response times and a more personalized customer experience. This boosts overall customer satisfaction.
  • Increased Productivity: When employees are assigned specific orders, they can manage their tasks more effectively without overlapping responsibilities. This leads to optimized workflows and improved productivity within your team.
  • Flexible Reporting and Analytics: The module often includes reporting features that allow you to generate insights based on employee performance, order completion times, and other key metrics. This data helps you identify areas for improvement and better allocate resources.
  • Install the module zip and configure the module.
  • Create rule and choose condition to assign order with an employee.
  • Now every order has an assigned employee. 
What does the "Assign Order to Employee" module do?The module allows the store admin to assign specific customer orders to individual employees for better order management, tracking, and accountability.
Who can assign orders to employees?Only users with administrative access or specific employee roles with the necessary permissions can assign orders.
Can I assign multiple employees to a single order?Currently, the module supports assigning only one employee per order to ensure clear responsibility. However, future updates may include multi-assignment support.
How do I assign an employee to an order?Go to the Orders tab in the PrestaShop admin, open the desired order, and use the "Assign to Employee" dropdown to select the employee, then save your changes.
Will the assigned employee get notified?Yes, the module can be configured to send email notifications or display internal dashboard alerts to inform employees of newly assigned orders.

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Operational Benefits of Assign Order to Employee Module

Improved workflow

Faster Fulfillment

Task Clarity

Better Accountability

Time Efficiency

Centralized Management

Core Features of Assign Order to Employee Module

Manual Order Assignment

Assign orders manually to employees from the admin panel for clear, efficient task distribution and better workflow management.

Automatic Assignment Rules

Set smart rules to auto-assign orders based on conditions like zone, payment method, or carrier to save time and reduce manual effort.

Employee Order Dashboard

Each employee gets a dedicated view to track and manage assigned orders with improved task visibility, focus, and operational efficiency.

Role-Based Permissions

Control assignment access by employee roles to ensure secure operations, proper task ownership, smooth workflow, and efficient order management flow.

Real-Time Notifications

Send instant alerts to employees when new orders are assigned to boost response time, accountability, and overall operational efficiency.

Detailed Activity Logs

Track assignment history and actions for accountability, transparency, and valuable insights into employee performance and order handling.

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