Magento Request A Call Back

This module allows visitors to request a callback from your customer service team, ensuring they receive the answers they need regarding products or services. By directly addressing customer inquiries, you can increase conversions and improve the overall shopping experience.With the “Request a Call Back” solution, website visitors can easily place a request for a phone call, allowing them to clear any doubts or gather additional information, ultimately leading to higher sales and improved customer loyalty.

Key Features:

• Flexible Notification Settings: Specify email addresses to receive notifications for callback requests.
• Customizable Fields: Add phone numbers and select which fields to display on the callback form.
• Visual Customization: Configure the colors, backgrounds, and text of the form to match your website’s branding.
• Delay Configuration: Manage timing settings for the callback requests to optimize response times.

Merchant Benefits:

• Strengthened Customer Relationships: Proactively address customer queries, fostering stronger connections.
• Increased Sales Potential: Direct communication about products leads to more informed decisions, increasing the likelihood of sales.
• Efficient Management: Easily manage and track all callback requests through an intuitive backend interface.
• Email Notifications: Receive instant notifications each time a customer submits a query.

Customer Benefits:

• Quick Doubt Resolution: Customers can clarify their doubts at their convenience by requesting a callback.
• Detailed Product Information: Engage with the website manager for more in-depth insights into products and services.
• Repeat Submissions: Customers can request callbacks multiple times, allowing for continuous dialogue.
• Email Confirmation: Customers can provide their email addresses to receive updates and responses directly to their inbox.
• Direct Communication: Immediate access to the website manager streamlines the inquiry process, enhancing customer experience.

Main Features:

• Comprehensive Configuration: Easily manage all settings for the callback feature through an intuitive interface.
• Email Notifications: Configure notification settings to ensure that the right team members receive callback requests.
• Customizable Callback Form: Set a title and description for the form, along with font and background colors to maintain brand consistency.
• Button Positioning: Choose the position for the callback request button, allowing flexibility depending on your website layout (e.g., left top, right top, bottom left, bottom right).
• Styling Options: Adjust button font size, background color, and hover effects to enhance visibility and user engagement.
• Submission Messages: Customize messages displayed upon form submission, confirming to customers that their requests have been received.

WATCH DEMO VIDEO