Magento B2B Company Account
The Magento 2 Company Account Extension is designed to streamline the purchasing process for B2B customers, recognizing that business transactions often involve multiple stakeholders rather than a single decision-maker. This extension creates a structured workflow that facilitates collaborative decision-making among team members while maintaining a seamless shopping experience.
How It Works:
- Account Registration: The company administrator or manager registers a standard customer account and submits a request for a company account by providing necessary business details, such as the company’s legal name, address, VAT number, email, and phone number.
- Role Allocation: The account admin can create custom roles and assign them to different members of their organization (referred to as sub-users), allowing for tailored permissions based on job functions.
- Flexible Permissions: The system allows the company admin to easily manage user roles and access levels, ensuring that only authorized personnel have access to sensitive information and functionalities.
Key Features:
- Multiple Company Accounts: Admins can create and manage various company accounts within the store backend, ensuring seamless organization and support for multiple businesses.
- Sub-Account Management: Enable companies to manage their sub-accounts directly from the frontend, allowing quick updates and changes without admin assistance.
- Custom Pricing and Marketing: Assign different pricing structures and marketing strategies based on company memberships or customer groups, allowing for targeted promotions and better sales strategies.
- Transaction Details with Company Info: Automatically include company details in all transactional emails (e.g., invoices, shipping memos) to simplify record-keeping and enhance correspondence clarity.
- Comprehensive Inquiry Handling: Capture inquiries related to product information and purchasing directly through custom inquiry fields, leading to improved customer service and sales opportunities.
Benefits for Store Owners:
- Enhanced Order Management: Simplify the management of orders and streamline communication with clients, leading to improved operational efficiency.
- Increased Sales Opportunities: By providing a structured way for companies to manage multiple buyers, you can convert potential leads into repeat customers.
- Better Customer Insights: Gain valuable information about your customers’ buying patterns and preferences through detailed account management.
- Improved Customer Satisfaction: Offer businesses the flexibility they need when placing orders to ensure they receive the products and services they require in a timely manner.
Customer Benefits:
- Simplified Process: Customers can reserve and manage their orders efficiently through a single company account, enhancing their overall experience.
- Personalized Engagement: Each sub-user has customized access based on their role, making it easier to find relevant information and manage orders accurately.
- Transparent Communications: Customers can access their order and inquiry histories, fostering trust and satisfaction with the purchasing process.