customers to choose and connect with the most relevant support representative based on their needs.
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Prestashop Multiple WhatsApp Account - Live Chat
Add multi-agent WhatsApp chat to your PrestaShop store. Let customers contact sales, order, or tech support instantly with smart targeting, availability control, and floating chat access.
- Easy configuration and user-friendly interface
- Multi-version and multi-store compatible
- Detailed documentation included
- Lifetime updates for regular improvements
- Secure and reliable implementation
- Fast support from Weblytic Labs
Product Overview
Add multi-agent WhatsApp chat to your PrestaShop store. Let customers contact sales, order, or tech support instantly with smart targeting, availability control, and floating chat access.
Key Features
to match store branding and improve visibility across different pages.
customer queries to sales, support, billing, or other specific teams automatically.
each agent to ensure customers connect only with available representatives.
start conversations quickly with predefined queries or product details.
ensuring seamless communication across all devices including smartphones and tablets.
availability based on business hours or agent working shifts.
customers in their preferred language and improve global user experience.
allow customers to inquire about specific products directly from the store.
Why Choose This Module?
- Higher checkout abandonment
- Checkout friction that slows customers down
- Missing this capability in your current workflow
- More support tickets from unclear workflows
- Missed customer alerts and follow-ups
- Increases conversion rates by engaging customers at the right moment and helping them make faster purchase decisions.
- Reduces cart abandonment significantly by resolving last-minute doubts before customers leave the checkout process.
- Improves overall customer experience through quick, convenient, and familiar WhatsApp communication.
- Saves operational costs by reducing the need for large customer support teams and minimizing call handling.
- Enhances response speed, ensuring customers get instant answers instead of waiting for email replies.
Perfect For
Screenshots
Screenshots coming soon.
Installation in 4 Easy Steps
Download the module ZIP file from your account or marketplace where you purchased it.
Log in to your PrestaShop admin panel and navigate to Modules > Module Manager.
Click on the Upload a module button and select the downloaded ZIP file.
Wait for the installation process to complete automatically.
Once installed, click on the Configure button to access the module settings.
Add your WhatsApp agents by entering their names, phone numbers, and profile details.
Assign agents to specific departments such as Sales, Support, or Billing if needed.
Configure display settings like chat button position, design, and visibility across pages.