Delivery

Weblytic Labs sells software products and digital services through store.weblyticlabs.com. Unless a product page clearly states otherwise, purchases are delivered digitally — not as physical parcels.

After successful payment, order access is tied to your customer account so you can download files, view license keys, and reopen documentation later.

• Most digital products become available immediately after payment confirmation.
• You receive an order confirmation email with the order reference.
• Downloads and license details appear under My Account → Orders (and related download pages when enabled).
• If a payment is pending review for fraud checks, delivery may be delayed until the payment is cleared.

• Modules / apps / extensions — installable packages plus license information where applicable.
• Documentation — setup notes, changelogs, or linked help resources published with the product.
• Updates — during the update window stated on the product page or in your order confirmation.
• Services — custom development or consulting is scheduled separately after discovery and kickoff.

Unless the product page says otherwise, a standard license covers one production domain. Staging or development usage should follow the product terms. Agency or multi-store packs require a written bulk arrangement.

If a download link expires, a package fails to open, or a license key is missing:

• Sign in with the same account used at checkout.
• Re-open the order from My Account and try the download again.
• Check spam/junk for the confirmation email.
• Email support@weblyticlabs.com with your order number if access is still missing.

We do not ship physical goods for standard catalog products. If a rare hardware or printed item is offered, shipping method, timeline, and fees will be stated on that product page before purchase.

Digital goods have specific exchange and refund rules. Eligibility depends on product type, whether files were downloaded, and the terms shown at purchase. For payment mistakes or duplicate charges, contact support with your order number before opening a bank dispute whenever possible. See also our Secure Payment page.

Need help locating a download or license? Contact support@weblyticlabs.com or use the Help Desk / Contact page and include your order reference.