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Adds an Order Status option to the website menu for quick access to order tracking.
Odoo Order Status Tracking
Order Status Tracking for Odoo enables businesses and customers to monitor order progress in real time. It allows the creation of custom order stages with messages, dates, and icons, while providing seamless status updates directly from sales orders. Customers can track orders using a Reference ID through a dedicated website page or customer portal, where they can view complete order timelines and tracking history. With bulk status updates, improved transparency, and self-service tracking, the module enhances customer experience and streamlines order management.
- Easy configuration and user-friendly interface
- Multi-version and multi-store compatible
- Detailed documentation included
- Lifetime updates for regular improvements
- Secure and reliable implementation
- Fast support from Weblytic Labs
Product Overview
Order Status Tracking for Odoo enables businesses and customers to monitor order progress in real time. It allows the creation of custom order stages with messages, dates, and icons, while providing seamless status updates directly from sales orders. Customers can track orders using a Reference ID through a dedicated website page or customer portal, where they can view complete order timelines and
Workflow
Improves customer experience by providing clear and accessible order tracking information.
Enables real-time order tracking with complete status visibility throughout the order lifecycle.
Reduces support queries by allowing customers to track orders independently.
Speeds up order management with quick status updates and streamlined workflows.
Increases transparency through detailed order timelines and tracking history.
Key Features
Creates custom order status stages with stage name, priority, date, message, and icon.
Updates order status directly from sales orders using the Update Status button.
auto-filled date and message that can be edited before confirmation.
customer portal and dedicated website tracking page.
orders using the Action menu.
Why Choose This Module?
Without This Module
- Missing this capability in your current workflow
- Payment errors discovered too late
- More support tickets from unclear workflows
- Manual updates and compatibility gaps
With Weblytic Labs
- Workflow
- Improves customer experience by providing clear and accessible order tracking information.
- Enables real-time order tracking with complete status visibility throughout the order lifecycle.
- Reduces support queries by allowing customers to track orders independently.
- Speeds up order management with quick status updates and streamlined workflows.
Perfect For
Odoo merchants & ERP teams
Service-based businesses
Multi-store operators
Teams that want faster setup
Merchants who need ongoing updates
Businesses scaling beyond basic tools
Screenshots
Installation in 4 Easy Steps
Upload Module
Upload and install the module ZIP from your back office Modules page.
Configure Settings
Open the module configuration and enter the required credentials or options.
Enable on Store
Enable the feature for your shop / front office and save.
Go Live
Test the workflow, then start using Odoo Order Status Tracking on your store.
Technical Specifications
Compatible
Multi-platform
Multi-store
Yes
Multi-language
Yes
Documentation
Included
Updates
Lifetime
Support
Included with license
Reference
ODOO-WBL-164
FAQ
What is Order Status Tracking for Odoo?
Order Status Tracking for Odoo allows businesses to manage and track order progress in real time using custom order stages and customer-facing tracking pages.
Can I create custom order status stages?
Yes, you can create multiple order stages with custom names, priorities, dates, messages, and icons.
How can order statuses be updated?
Order statuses can be updated directly from the sales order using the Update Status button.
Can customers track their orders online?
Yes, customers can track their orders using a Reference ID through the dedicated Order Status page on the website.
Is order tracking available in the customer portal?
Yes, customers can view their order timeline, status updates, and order details from their account portal.
What information is shown in the tracking view?
The tracking view displays order progress, status timeline, product details, and complete tracking history.
Can I preview the tracking view before updating the status?
Yes, the Preview option allows users to see how the tracking information will appear to customers before confirming the update.
Does the module support bulk status updates?
Yes, multiple orders can be updated at once using the bulk update option available in the Action menu.
How do customers find their Reference ID?
The tracking page includes a Reference ID Help option that guides customers in locating their tracking ID.
How does this module improve customer experience?
By providing real-time order tracking, clear status updates, and self-service access to order information, the module improves transparency and customer satisfaction.
Customer Reviews
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