Customer reviews

4.7 out of 5

27 Rating

5 star

66.67%

4 star

33.33%

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Odoo Compatible
Easy to install
Regular Updates

Odoo Return Merchandise Authorization

Support: 1-month free support

Support: 12 months support

The Odoo Return Merchandise Authorization (RMA) app simplifies the product return process by allowing customers to initiate returns easily and administrators to manage them efficiently. It supports setting standardized…

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Anjali Menon

Fair price for a maintained module

Reviewed on Jul 12, 2026

I look at last-update dates before I buy. Odoo Return Merchandise Authorization is clearly looked after. Combined with usable docs, that is why it beat a cheaper abandoned add-on.

Liam O'Connor

Plays nicely with our theme

Reviewed on Apr 20, 2026

Front-office bits of Odoo Return Merchandise Authorization picked up our Odoo theme without a CSS fight. I had budgeted an hour for layout fixes and did not need it.

Claire Hughes

Matches the product page, not just the brochure

Reviewed on Jul 2, 2026

I compared the feature list on Odoo Return Merchandise Authorization with what landed in our back office. It is the same product. No surprise locked screens. Ratings would be 5 if the email templates were a bit nicer.

Julia Andersen

Works the way a merchant thinks

Reviewed on Mar 18, 2026

I am not a full-time developer. Return Merchandise Authorization uses words we use in the shop, not only technical labels. I still asked one question; after that we were independent.

James Porter

Happy we switched

Reviewed on Nov 25, 2025

Came from another vendor whose Odoo module had gone quiet. Return Merchandise Authorization is maintained, the screens make sense, and we have not had a regression after two Odoo minor updates.

Amy Richardson

Needed a nudge, then it clicked

Reviewed on Feb 20, 2026

First pass at the config of Return Merchandise Authorization I overcomplicated. Support said to start with the defaults. They were right. Running simply now.

Neil Sharma

I would have paid more for the hours saved

Reviewed on Nov 15, 2025

We recovered the cost of Return Merchandise Authorization in the first month just in admin time. Not a slogan — I looked at the old process. It was worse than I remembered.

Scott Murphy

Solid module, support replied the same day

Reviewed on Mar 6, 2025

Setup of Odoo Return Merchandise Authorization was straightforward. One setting was not obvious, I mailed support and they walked me through it without a ticket ping-pong. Using it daily now on Odoo.

Jack Turner

Settings are actually readable

Reviewed on Aug 22, 2025

I have configured too many Odoo modules that dump 40 switches on one page. Odoo Return Merchandise Authorization is grouped in a way that I could hand to a junior and not worry.

Pedro Santos

The demo was close to production

Reviewed on Jan 8, 2026

I spent time on the live demo before buying Odoo Return Merchandise Authorization. What we installed was the same product, not a trimmed showcase. That matters.

Chris Donovan

Works on a live catalog, not just demo data

Reviewed on Jul 9, 2025

I tested Return Merchandise Authorization on a staging copy first, then on production with real products. No surprises. A few labels I would word differently, but the behaviour is correct and that is what we paid for.

Thomas Weber

Staff asked to keep it

Reviewed on Apr 12, 2026

That is rare. After two weeks on Odoo Return Merchandise Authorization the warehouse / support people did not want to go back. I am not uninstalling a tool they actually like.

Tom Hughes

Still using it months later

Reviewed on Nov 28, 2025

A lot of modules get installed and then ignored. Odoo Return Merchandise Authorization is in the daily path. That is the only review that counts in our shop.

Emma Johansson

Quietly reliable

Reviewed on Jan 21, 2026

We have been on Return Merchandise Authorization long enough that I forget it is a third-party module. That is the compliment. When something does need a look, the logs and settings are where I expect them.

Omar Nasser

Works the way a merchant thinks

Reviewed on Jul 15, 2026

I am not a full-time developer. Return Merchandise Authorization uses words we use in the shop, not only technical labels. I still asked one question; after that we were independent.

Farhan Ali

Clean code footprint so far

Reviewed on Apr 9, 2026

I checked overrides after installing Return Merchandise Authorization. It did not spray files everywhere. Easier to live with on Odoo, which we still update ourselves.

Ines Carvalho

Did what we actually needed

Reviewed on Jun 16, 2025

We bought Return Merchandise Authorization after trying a couple of other Odoo add-ons that looked similar on paper. This one matched our workflow instead of forcing a new one. Install was clean and we were live the same afternoon.

Paula Mendes

Stable under real order volume

Reviewed on Jan 2, 2026

We are not huge, but we are not a demo shop either. Odoo Return Merchandise Authorization did not fall over on a campaign weekend. That is when I decided it was staying.

Marco Ricci

Fits a B2B-ish catalog

Reviewed on Jul 6, 2026

We are not a pure B2C shop. Odoo Return Merchandise Authorization did not assume every visitor is a guest with a coupon. That made the difference versus the last module we tried.

Noah Patel

Works on a live catalog, not just demo data

Reviewed on Sep 8, 2025

Steven Clark

Helped a real operational pain

Reviewed on Apr 18, 2025

This was not a nice-to-have. Odoo Return Merchandise Authorization solved a process we were doing in spreadsheets. Staff still mention it when they do not have to copy-paste between tools.

Mark Ellis

Useful on day one

Reviewed on Jun 25, 2026

I usually budget a week to make a new module usable. Odoo Return Merchandise Authorization was useful after install and a coffee. Tweaked two options and left it.

Eva Lindqvist

Still using it months later

Reviewed on Jan 17, 2026

A lot of modules get installed and then ignored. Odoo Return Merchandise Authorization is in the daily path. That is the only review that counts in our shop.

Luis Romero

Happy we switched

Reviewed on Jun 4, 2026

Came from another vendor whose Odoo module had gone quiet. Return Merchandise Authorization is maintained, the screens make sense, and we have not had a regression after two Odoo minor updates.

Liam Ward

Ultimate solution for effortless operations

Reviewed on Jun 24, 2025

Ideal for anyone looking to improve performance. Optimized for better execution and results.

Scarlett Bryant

Fast implementation with minimal setup time

Reviewed on Jun 11, 2025

Offers the perfect balance of power and simplicity. Ensures ease of use with advanced functions.