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Customer reviews

4.7 out of 5
43 Rating
5 star
72.09%
4 star
20.93%
3 star
6.98%
2 star
0%
1 star
0%
PrestaShop Customer Care Chat | After sale Support
  • PrestaShop Compatible
  • Easy to install
  • Regular Updates

PrestaShop Customer Care Chat | After sale Support

Support: 1-month free support

Support: 12 months support

The Help Desk Management Module for PrestaShop allows you to manage customer after-sale issues and inquiries efficiently. By updating customers promptly and maintaining detailed records, this module simplifies support…

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43 Rating

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Chris Donovan
Good experience from buy to go-live
Reviewed on Jul 1, 2026
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Purchase, download, install, first successful test — same day for PrestaShop Customer Care Chat | After sale Support. Questions after that were answered in normal working hours. Fine by me.
Laura Hill
Staff asked to keep it
Reviewed on Feb 22, 2026
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That is rare. After two weeks on PrestaShop Customer Care Chat | After sale Support the warehouse / support people did not want to go back. I am not uninstalling a tool they actually like.
Samantha Reed
Matches the product page, not just the brochure
Reviewed on Dec 15, 2025
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I compared the feature list on PrestaShop Customer Care Chat | After sale Support with what landed in our back office. It is the same product. No surprise locked screens. Ratings would be 5 if the email templates were a bit nicer.
Zara Ahmed
Fits a B2B-ish catalog
Reviewed on Oct 5, 2025
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We are not a pure B2C shop. PrestaShop Customer Care Chat | After sale Support did not assume every visitor is a guest with a coupon. That made the difference versus the last module we tried.
Emily Foster
Useful on day one
Reviewed on Sep 6, 2025
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I usually budget a week to make a new module usable. PrestaShop Customer Care Chat | After sale Support was useful after install and a coffee. Tweaked two options and left it.
Felix Braun
Did what we actually needed
Reviewed on Jan 4, 2026
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We bought Customer Care Chat after trying a couple of other PrestaShop add-ons that looked similar on paper. This one matched our workflow instead of forcing a new one. Install was clean and we were live the same afternoon.
Layla Osman
Needed a nudge, then it clicked
Reviewed on Jul 25, 2025
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First pass at the config of Customer Care Chat I overcomplicated. Support said to start with the defaults. They were right. Running simply now.
Omar Nasser
Saved us from a custom build
Reviewed on Jul 21, 2026
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Agency quoted a custom PrestaShop feature that Customer Care Chat already covered. We bought the module, spent the difference on something else, and went live sooner.
Jan de Vries
Our merchant users did not need training
Reviewed on Apr 29, 2026
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That was the test. If the store manager can use Customer Care Chat without a Zoom call, it is good enough. They could. A couple of tooltips would help, but we are fine.
John Harris
Took a little config, then it disappeared into the shop
Reviewed on Jun 2, 2026
Edit Delete
First hour was settings. After that, PrestaShop Customer Care Chat | After sale Support just ran. That is what I want from a PrestaShop module — not another dashboard I have to babysit.
Patrick Byrne
Fits a B2B-ish catalog
Reviewed on Mar 17, 2026
Edit Delete
We are not a pure B2C shop. PrestaShop Customer Care Chat | After sale Support did not assume every visitor is a guest with a coupon. That made the difference versus the last module we tried.
Catherine Walsh
A few rough edges, still the right buy
Reviewed on Jun 13, 2025
Edit Delete
The translation strings in PrestaShop Customer Care Chat | After sale Support are slightly inconsistent and one filter could be faster. Functionally it does what we bought it for, and support did not disappear after payment.
Pauline Meyer
Settings are actually readable
Reviewed on Aug 18, 2025
Edit Delete
I have configured too many PrestaShop modules that dump 40 switches on one page. PrestaShop Customer Care Chat | After sale Support is grouped in a way that I could hand to a junior and not worry.
Claire Dubois
Good fit for a busy shop
Reviewed on Mar 18, 2025
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We run promotions most weekends. PrestaShop Customer Care Chat | After sale Support handled the extra traffic and the staff still found the screens quickly. Documentation covered the bits we needed; I did not have to reverse-engineer it.
Rosa Delgado
Good fit for a busy shop
Reviewed on Jun 30, 2026
Edit Delete
We run promotions most weekends. PrestaShop Customer Care Chat | After sale Support handled the extra traffic and the staff still found the screens quickly. Documentation covered the bits we needed; I did not have to reverse-engineer it.
Marco Ricci
Does the job without extra chrome
Reviewed on Nov 26, 2025
Edit Delete
PrestaShop Customer Care Chat | After sale Support is not trying to be a whole new admin. It adds the piece we were missing and stays out of the way. That is harder to find than it sounds.
Benjamin Shaw
Staff asked to keep it
Reviewed on Feb 17, 2026
Edit Delete
That is rare. After two weeks on PrestaShop Customer Care Chat | After sale Support the warehouse / support people did not want to go back. I am not uninstalling a tool they actually like.
Marcus Hill
Stable under real order volume
Reviewed on Feb 12, 2026
Edit Delete
We are not huge, but we are not a demo shop either. PrestaShop Customer Care Chat | After sale Support did not fall over on a campaign weekend. That is when I decided it was staying.
Emily Watson
The demo was close to production
Reviewed on Aug 23, 2025
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I spent time on the live demo before buying PrestaShop Customer Care Chat | After sale Support. What we installed was the same product, not a trimmed showcase. That matters.
Karan Malhotra
Clean code footprint so far
Reviewed on Apr 11, 2025
Edit Delete
I checked overrides after installing Customer Care Chat. It did not spray files everywhere. Easier to live with on PrestaShop, which we still update ourselves.
Sofia Alvarez
Worth it for the time it saved
Reviewed on Jun 11, 2025
Edit Delete
Customer Care Chat replaced a messy mix of overrides we had been maintaining ourselves. Less to break on updates, and the back office screens are clear enough that our ops person did not need me on calls.
Lucia Fernandez
Quietly reliable
Reviewed on Sep 16, 2025
Edit Delete
We have been on Customer Care Chat long enough that I forget it is a third-party module. That is the compliment. When something does need a look, the logs and settings are where I expect them.
Shreya Gupta
Replaced three smaller hacks
Reviewed on Jul 6, 2026
Edit Delete
Each hack broke on its own schedule. Customer Care Chat is one module, one vendor, one place to look when something is off. Worth it for that alone.
Matthew Bell
Took a little config, then it disappeared into the shop
Reviewed on May 4, 2025
Edit Delete
First hour was settings. After that, PrestaShop Customer Care Chat | After sale Support just ran. That is what I want from a PrestaShop module — not another dashboard I have to babysit.
Nathan Brooks
Does the job without extra chrome
Reviewed on Dec 17, 2025
Edit Delete
PrestaShop Customer Care Chat | After sale Support is not trying to be a whole new admin. It adds the piece we were missing and stays out of the way. That is harder to find than it sounds.
Deepak Nair
Quietly reliable
Reviewed on Sep 12, 2025
Edit Delete
We have been on Customer Care Chat long enough that I forget it is a third-party module. That is the compliment. When something does need a look, the logs and settings are where I expect them.
Helen Davies
Quietly reliable
Reviewed on Nov 20, 2025
Edit Delete
We have been on Customer Care Chat long enough that I forget it is a third-party module. That is the compliment. When something does need a look, the logs and settings are where I expect them.
Natalie Brooks
Quietly reliable
Reviewed on Jan 28, 2026
Edit Delete
We have been on Customer Care Chat long enough that I forget it is a third-party module. That is the compliment. When something does need a look, the logs and settings are where I expect them.
Grace Whitfield
No drama on update
Reviewed on Jun 23, 2025
Edit Delete
Updated Customer Care Chat alongside a PrestaShop patch last month. Cleared cache, checked the two flows we care about, done. That should be normal and often is not.
Nadia Bouzid
Good experience from buy to go-live
Reviewed on Sep 25, 2025
Edit Delete
Purchase, download, install, first successful test — same day for PrestaShop Customer Care Chat | After sale Support. Questions after that were answered in normal working hours. Fine by me.
Mark Ellis
Still using it months later
Reviewed on Apr 5, 2025
Edit Delete
A lot of modules get installed and then ignored. PrestaShop Customer Care Chat | After sale Support is in the daily path. That is the only review that counts in our shop.
Lisa Hartmann
Good experience from buy to go-live
Reviewed on Jul 25, 2025
Edit Delete
Purchase, download, install, first successful test — same day for PrestaShop Customer Care Chat | After sale Support. Questions after that were answered in normal working hours. Fine by me.
Marie Lefevre
Still using it months later
Reviewed on Sep 30, 2025
Edit Delete
A lot of modules get installed and then ignored. PrestaShop Customer Care Chat | After sale Support is in the daily path. That is the only review that counts in our shop.
Oliver Grant
Install guide was honest
Reviewed on Aug 22, 2025
Edit Delete
The steps for PrestaShop Customer Care Chat | After sale Support matched the back office I actually saw. No screenshots from three versions ago. Small thing, but it set the tone.
Nabil Karim
Settings are actually readable
Reviewed on May 24, 2026
Edit Delete
I have configured too many PrestaShop modules that dump 40 switches on one page. PrestaShop Customer Care Chat | After sale Support is grouped in a way that I could hand to a junior and not worry.
Sophia Murphy
Perfect choice for business scalability
Reviewed on Jun 11, 2025
Edit Delete
Brings practical solutions to everyday tasks. Ensures a smooth and reliable experience.
Madison Patterson
Ultimate solution for effortless operations
Reviewed on Jun 11, 2025
Edit Delete
Transforms efficiency with intuitive design. Makes every step easier and more effective.
James Jenkins
Best decision for improving efficiency
Reviewed on Jun 11, 2025
Edit Delete
An intuitive design that enhances productivity. Makes every task easier and faster.
Henry Gray
Delivers consistent results and efficiency
Reviewed on Jun 11, 2025
Edit Delete
An essential tool for modern businesses. Elevates overall functionality and customer experience.
Sophia Murphy
Perfect choice for business scalability
Reviewed on Jun 11, 2025
Edit Delete
Brings practical solutions to everyday tasks. Ensures a smooth and reliable experience.
Madison Patterson
Ultimate solution for effortless operations
Reviewed on Jun 11, 2025
Edit Delete
Transforms efficiency with intuitive design. Makes every step easier and more effective.
James Jenkins
Best decision for improving efficiency
Reviewed on Jun 11, 2025
Edit Delete
An intuitive design that enhances productivity. Makes every task easier and faster.
Henry Gray
Delivers consistent results and efficiency
Reviewed on Jun 11, 2025
Edit Delete
An essential tool for modern businesses. Elevates overall functionality and customer experience.
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