Magento Delete Customers Account - GDPR Compliance

With the enforcement of the General Data Protection Regulation (GDPR) on May 25, 2018, customers have the right to request the deletion of their personal data. The Magento Delete Account extension by Weblytic Labs empowers your customers to initiate the permanent deletion of their accounts directly from the "My Account" section of your website. This user-friendly feature eliminates the need for customers to file support tickets, offering a seamless way to exercise their rights under GDPR.

Merchant Benefits:

• Essential for GDPR Compliance: This module is crucial for any website seeking to adhere to the GDPR’s right to erasure.
• Empower Customer Autonomy: Allowing customers to manage their account deletion increases trust and enhances their experience.
• Feedback Collection: By obtaining reasons for account deletion, merchants can gain insights to improve their services.
• Retention Incentives: Offer discount vouchers to customers considering deletion, encouraging them to stay with your brand.
• Enhanced Customer Relations: Build stronger ties with your customers by respecting their choices and providing tailored responses.
• Easy Configuration and Management: The module is straightforward to use, with multiple settings to facilitate customer account management.
• Email Notifications: Receive timely notifications when a customer requests account deletion, and keep customers informed when their accounts have been deleted.

Customer Benefits:

• Customizable Deletion Process: Easily configure how the account deletion process operates.
• Front-End Deletion: Allow customers to delete their accounts directly through the front end of the website.
• Request-Based Deletion: Implement a system where customers must send a request to the admin to initiate deletion.
• Data Retention Options: Optionally retain customer data in the Magento customer table if needed.
• Admin Notifications: Receive email alerts whenever a customer submits a deletion request.
• Incentive Vouchers: Offer discount vouchers to customers to encourage them to maintain their accounts.
• Manageable Discounts: Select from existing cart rules for applicable discount vouchers, and manage how often these are offered.
• Feedback Mechanism: Collect reasons for account deletions to enhance services and offerings.

Admin Features:

• Request Overview: Admins can view all deletion requests from customers.
• Reason Tracking: Access reasons provided by customers for account deletion and manage the approval process accordingly.
• Multi-Email Management: Set multiple email addresses to receive notifications of account deletion requests.
• Discount Voucher Tracking: Manage and track which customers have been offered discount vouchers.

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