Prestashop Tech Care
$23.60
Tax included
Renewal Benefits:
Extended Technical Support: Continue to receive assistance from our expert support team for [Product Name].
Software Updates: Stay up to date with the latest software updates, enhancements, and security patches to ensure optimal performance and security.
Product Knowledge Base: Gain access to our comprehensive knowledge base, filled with tutorials, guides, and resources for using [Product Name] effectively.
Priority Assistance: Enjoy priority support to resolve any issues or answer questions promptly.
Renewal Process:
- Click the "Buy Now" button below to initiate the renewal process.
- Review and confirm your support renewal details, including the duration and cost.
- Proceed to secure payment to complete the renewal.
Q1 : Are all of Weblytic's extensions compatible with themes and extensions from other vendors?
A: Weblytic's extensions are compatible with all of the plugins we have issued as well as with most third-party extensions. Our team will definitely try to help you if you run into a compatibility issue with any third-party module. Create a ticket if you have any technical difficulties
Q2 : Will I get free support and updates?
A: Yes, once you buy any extension(s) by Weblyticlabs, you’ll get 3 months’ free updates and support for the product(s). Additionally, you will be given the option to buy or extend support.
Q3 : Do you have the installation service?
A: Yes, we offer professional installation services. If you order an extension, you can purchase this service. All extensions you order in one order will be installed by us! Furthermore, it is important to note that the installation service does not include uninstallation.
Q4 : Can I request a free trial?
A: The Prestashop extensions provided by Weblyticlabs are not available for trial. However, we offer three months of free support. There's one exception: Weblyticlabs provided a free Demo of all the extensions.
Q5 : Can I test a Weblyticlabs extension on a staging site before transferring it to a live one?
A: Yes, you can install and configure any Weblyticlabs extension on a test site before deploying it to your live store.
Q6 : How to update a Prestashop extension?
A: To update a Prestashop extension by manual upload: 1. log in to the customer account; 2. navigate to the “Support and Updates” tab in my account section. 3. Download the updated version of the extension (if available).
Q7 : How can I request that additional features be added to a Weblyticlabs extension?
A: Send us an email at support@weblyticlabs.com with your feature request. There is also the option of a live chat. Please consult with our experts about your needs.
Q8 :
How can I get a discount?
A: Most of our products already have a running discount. If you cannot find a discount on any of our products, please contact us and we will review your case on an individual basis.
Q9 : How do I get a discount when repurchasing plugins?
A: Normally, we do not offer any special discounts. However, you may contact us and we will review your case on an individual basis
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Renewing your support ensures that you continue to receive the help you need to maximize the value of module. Whether you encounter technical challenges, require the latest updates, or seek guidance on best practices, our support team is here to assist you.
Have Doubts ? Contact us.