PrestaShop Cancel Order by Customer , Auto Cancel

Description

• Efficient Order Management: Simplifies the cancellation process, enabling merchants to quickly manage orders directly from the back office.
• Time-Saving Automation: Allows for automated order cancellations, significantly reducing the time and effort required by merchants.
• Enhanced Customer Service: Enables prompt responses to cancellation requests, leading to improved customer satisfaction.
• Reduced Errors: Minimizes mistakes during the cancellation process, ensuring precise order management.

Features

• Customers can cancel orders with "Pending" and "Processing" statuses.
• Orders can be canceled from the "My Account" section, "My Orders," and the order details page in the frontend.
• The extension allows customers to add comments during the cancellation process in the confirmation popup.
• Customize the text displayed for the "Cancel Order" button.
• Display tailored notice text in the confirmation popup.
• Automatically restocks the product after cancellation by the customer and updates the order status from "Pending" or "Processing" to "Canceled."
• Provides customers with the convenience of canceling orders directly from the frontend, enhancing their shopping experience.
• Admin can set up automatic cancellations to save time.

Customer Benefits

• Quick Order Cancellation: Offers customers a seamless and efficient order cancellation experience.
• Improved User Experience: Increases customer satisfaction by providing a hassle-free cancellation process.
• Increased Reliability: Gives customers confidence in the timely and effective handling of their cancellation requests.
• Convenience: Empowers customers to manage their orders easily, contributing to a positive shopping experience.

Installation

• Step 1: Upload the module zip file and configure the settings.
• Step 2: Specify the customer group that is allowed to cancel orders.
• Step 3: Customers will see the order cancel button on the order details page.